Privacy Policy
Approach International Student Center, Inc. ("Approach," "we," "our," or "us") respects the privacy of users of the Approach Community App ("App"). This Privacy Policy explains how information is collected, used, disclosed, protected, retained, and managed when authorized users access or use the App. This Privacy Policy applies specifically to the Approach Community App and the services made available through it.
Information We Collect
Depending on how you use the App, we may collect or process the following categories of information:
Account and Profile Information
Information associated with your authorized Approach account, which may include:
Full name
Email address
Phone number
Profile image
Student identification information
Account credentials and authentication information
Account preferences
Academic and School-Related Information
The App may display or process information associated with your relationship with Approach, including:
Account and Profile Information
Information associated with your authorized Approach account, which may include:
Class and course information
Class schedules
Attendance information
Academic records
Grades or academic progress
Student status
School announcements
Events and community information
Communications and User Content
When you use communication or community features, we may process information you choose to submit, including:
Messages
Posts
Comments
Reactions
Images
Documents
Support requests
Other content voluntarily submitted through the App
Device and Technical Information
Certain technical information may be collected automatically when the App is used, including:
Device type
Operating system
App version
Internet Protocol address
Login and authentication activity
Diagnostic information
Error and performance logs
Security-related information
Notification identifiers
Device Permissions
Certain App features may request access to device functions such as notifications, camera, photos, or files.
Access occurs only when required for the selected feature and subject to the permissions available through your device.
You can manage device permissions through your device settings.
How Information Is Collected
Information may be collected:
Directly from you when you use the App
From your authorized Approach account
From Approach systems connected to your account
Automatically through your use of the App
Through technology providers that support the operation, security, maintenance, and delivery of the App
How We Use Information
We may use information collected or processed through the App to:
Create, authenticate, and maintain user access
Provide App functionality
Display information associated with the user's authorized account
Provide school and community communications
Deliver relevant notifications
Enable communication and community features
Maintain user profiles
Respond to questions and technical support requests
Protect users and the security of the App
Detect, prevent, investigate, or address misuse
Moderate content and respond to reports
Diagnose technical problems
Maintain and improve App reliability and functionality
Comply with applicable legal and regulatory obligations
We do not sell personal information collected through the App.
How We Share Information
Personal information may be disclosed only when reasonably necessary for the operation of the App or as required by law.
Information may be shared with:
Authorized Approach Personnel
Approach employees or authorized personnel who require access to perform legitimate educational, administrative, technical, safety, or support functions.
Technology Service Providers
Service providers may process information on behalf of Approach when necessary to host, maintain, secure, support, or provide functionality for the App.
Service providers receiving personal information on our behalf are expected to protect that information consistent with this Privacy Policy and applicable privacy and security requirements.
Legal and Safety Requirements
Information may be disclosed when reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from authorized authorities
Protect the rights and safety of users
Protect Approach, its systems, or its community
Investigate suspected misuse, fraud, security incidents, or violations of applicable rules
User-Generated Content and Community Features
The App may include features that allow authorized users to communicate or contribute content.
Content submitted to community areas may be visible to other authorized users depending on the feature being used.
Approach may review, restrict, or remove content that violates applicable App rules, community standards, or legal requirements.
Users should not submit sensitive personal information through public or community areas of the App unless necessary and appropriate.
Notifications
The App may send notifications concerning account activity, school communications, community activity, events, reminders, security information, and other App-related updates.
Users may manage notification permissions through their device settings and, where available, through App settings.
Data Security
Approach uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Access to personal information is limited to authorized individuals and service providers with a legitimate need to access the information.
No electronic system can be guaranteed to be completely secure. Users are also responsible for protecting their account credentials and devices.
Data Retention
Information associated with the App is retained for as long as reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from authorized authorities
Protect the rights and safety of users
Protect Approach, its systems, or its community
Investigate suspected misuse, fraud, security incidents, or violations of applicable rules
When information is no longer reasonably necessary for these purposes, it may be deleted or de-identified in accordance with applicable requirements.
Certain school records may need to be retained independently of the App when required by applicable institutional or legal recordkeeping obligations.
Access, Correction, and Deletion Requests
Users may request access to, correction of, or deletion of personal information associated with the App by contacting Approach through the Approach Community App Support page.
Deletion requests will be evaluated in accordance with applicable law and institutional recordkeeping requirements.
Information that Approach is legally or institutionally required to retain may remain in protected records for the required retention period.
Where applicable, users may also manage or remove information directly through available App features.
Withdrawing Consent and Managing Permissions
Where processing depends on user consent, users may withdraw that consent through the applicable App setting, device setting, or by contacting Approach Community App Support.
Device permissions may be changed at any time through the user's device settings.
Withdrawing a permission may affect App functionality that depends on that permission.
Account Security
Users are responsible for maintaining the confidentiality of their account credentials.
Users should promptly contact Approach Community App Support if they believe their account has been accessed without authorization or if they become aware of a security concern.
Information Concerning Minors
When an authorized App user is a minor, personal information will be handled in accordance with applicable privacy requirements and relevant institutional procedures.
The App should only be accessed by individuals authorized to use the services made available through their Approach account.
International Data Processing
Users may access the App from different countries or regions.
Information associated with the App may be processed in the United States and in other locations where authorized technology service providers operate, subject to applicable privacy and security requirements.
Third-Party Services
The App may rely on technology services necessary for authentication, communication, notifications, hosting, security, analytics, technical support, and other operational functions.
Where third parties process personal information on behalf of Approach, they are expected to provide protections consistent with this Privacy Policy and applicable privacy requirements.
Changes to This Privacy Policy
Approach may update this Privacy Policy when necessary to reflect changes to the App, operational practices, legal requirements, or privacy requirements.
The effective date at the top of this page will be updated when this Privacy Policy is revised.
Material changes may also be communicated through the App or another appropriate communication method.
Contact Us
Questions, privacy requests, data requests, or concerns regarding the Approach Community App may be submitted through the Approach Community App Support page.
Approach International Student Center, Inc.
196 Harvard Ave. #2
Allston, MA 02134
United States
Phone: +1 617 787 5401
Information We Collect
Depending on how you use the App, we may collect or process the following categories of information:
Account and Profile Information
Information associated with your authorized Approach account, which may include:
Full name
Email address
Phone number
Profile image
Student identification information
Account credentials and authentication information
Account preferences
Academic and School-Related Information
The App may display or process information associated with your relationship with Approach, including:
Account and Profile Information
Information associated with your authorized Approach account, which may include:
Class and course information
Class schedules
Attendance information
Academic records
Grades or academic progress
Student status
School announcements
Events and community information
Communications and User Content
When you use communication or community features, we may process information you choose to submit, including:
Messages
Posts
Comments
Reactions
Images
Documents
Support requests
Other content voluntarily submitted through the App
Device and Technical Information
Certain technical information may be collected automatically when the App is used, including:
Device type
Operating system
App version
Internet Protocol address
Login and authentication activity
Diagnostic information
Error and performance logs
Security-related information
Notification identifiers
Device Permissions
Certain App features may request access to device functions such as notifications, camera, photos, or files.
Access occurs only when required for the selected feature and subject to the permissions available through your device.
You can manage device permissions through your device settings.
How Information Is Collected
Information may be collected:
Directly from you when you use the App
From your authorized Approach account
From Approach systems connected to your account
Automatically through your use of the App
Through technology providers that support the operation, security, maintenance, and delivery of the App
How We Use Information
We may use information collected or processed through the App to:
Create, authenticate, and maintain user access
Provide App functionality
Display information associated with the user's authorized account
Provide school and community communications
Deliver relevant notifications
Enable communication and community features
Maintain user profiles
Respond to questions and technical support requests
Protect users and the security of the App
Detect, prevent, investigate, or address misuse
Moderate content and respond to reports
Diagnose technical problems
Maintain and improve App reliability and functionality
Comply with applicable legal and regulatory obligations
We do not sell personal information collected through the App.
How We Share Information
Personal information may be disclosed only when reasonably necessary for the operation of the App or as required by law.
Information may be shared with:
Authorized Approach Personnel
Approach employees or authorized personnel who require access to perform legitimate educational, administrative, technical, safety, or support functions.
Technology Service Providers
Service providers may process information on behalf of Approach when necessary to host, maintain, secure, support, or provide functionality for the App.
Service providers receiving personal information on our behalf are expected to protect that information consistent with this Privacy Policy and applicable privacy and security requirements.
Legal and Safety Requirements
Information may be disclosed when reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from authorized authorities
Protect the rights and safety of users
Protect Approach, its systems, or its community
Investigate suspected misuse, fraud, security incidents, or violations of applicable rules
User-Generated Content and Community Features
The App may include features that allow authorized users to communicate or contribute content.
Content submitted to community areas may be visible to other authorized users depending on the feature being used.
Approach may review, restrict, or remove content that violates applicable App rules, community standards, or legal requirements.
Users should not submit sensitive personal information through public or community areas of the App unless necessary and appropriate.
Notifications
The App may send notifications concerning account activity, school communications, community activity, events, reminders, security information, and other App-related updates.
Users may manage notification permissions through their device settings and, where available, through App settings.
Data Security
Approach uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Access to personal information is limited to authorized individuals and service providers with a legitimate need to access the information.
No electronic system can be guaranteed to be completely secure. Users are also responsible for protecting their account credentials and devices.
Data Retention
Information associated with the App is retained for as long as reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful requests from authorized authorities
Protect the rights and safety of users
Protect Approach, its systems, or its community
Investigate suspected misuse, fraud, security incidents, or violations of applicable rules
When information is no longer reasonably necessary for these purposes, it may be deleted or de-identified in accordance with applicable requirements.
Certain school records may need to be retained independently of the App when required by applicable institutional or legal recordkeeping obligations.
Access, Correction, and Deletion Requests
Users may request access to, correction of, or deletion of personal information associated with the App by contacting Approach through the Approach Community App Support page.
Deletion requests will be evaluated in accordance with applicable law and institutional recordkeeping requirements.
Information that Approach is legally or institutionally required to retain may remain in protected records for the required retention period.
Where applicable, users may also manage or remove information directly through available App features.
Withdrawing Consent and Managing Permissions
Where processing depends on user consent, users may withdraw that consent through the applicable App setting, device setting, or by contacting Approach Community App Support.
Device permissions may be changed at any time through the user's device settings.
Withdrawing a permission may affect App functionality that depends on that permission.
Account Security
Users are responsible for maintaining the confidentiality of their account credentials.
Users should promptly contact Approach Community App Support if they believe their account has been accessed without authorization or if they become aware of a security concern.
Information Concerning Minors
When an authorized App user is a minor, personal information will be handled in accordance with applicable privacy requirements and relevant institutional procedures.
The App should only be accessed by individuals authorized to use the services made available through their Approach account.
International Data Processing
Users may access the App from different countries or regions.
Information associated with the App may be processed in the United States and in other locations where authorized technology service providers operate, subject to applicable privacy and security requirements.
Third-Party Services
The App may rely on technology services necessary for authentication, communication, notifications, hosting, security, analytics, technical support, and other operational functions.
Where third parties process personal information on behalf of Approach, they are expected to provide protections consistent with this Privacy Policy and applicable privacy requirements.
Changes to This Privacy Policy
Approach may update this Privacy Policy when necessary to reflect changes to the App, operational practices, legal requirements, or privacy requirements.
The effective date at the top of this page will be updated when this Privacy Policy is revised.
Material changes may also be communicated through the App or another appropriate communication method.
Contact Us
Questions, privacy requests, data requests, or concerns regarding the Approach Community App may be submitted through the Approach Community App Support page.
Approach International Student Center, Inc.
196 Harvard Ave. #2
Allston, MA 02134
United States
Phone: +1 617 787 5401
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